Lead retrieval app: WebMobi does not offer one. Here is what exhibitors get instead.
WebMobi does not offer lead retrieval. Exhibitors cannot scan attendees’ badges, collect their details or export leads in WebMobi today. What exhibitors do get is a listing in your event’s exhibitor directory, with their booth, on the event page and in the WebMobi app. If your exhibitors need it, tell us.
Lead retrieval: not offered today · an exhibitor directory with booth numbers · sponsor tiers in your own words
The short answer
If you came here for a lead retrieval app, WebMobi is not one. There is no booth scanner, no lead list for exhibitors and no CRM export in the product, and we would rather say so here than in a support ticket during your show.
This page is still worth a minute if you are planning a trade show or a conference with an exhibit hall. It covers what this kind of app does, the questions that separate the vendors who sell one, what WebMobi gives exhibitors and sponsors today, what exhibitors can do at your event in the meantime, and how to tell us your exhibitors need it.
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What lead retrieval is
Lead retrieval is how exhibitors at a trade show or conference capture the people who stop at their booth. A booth rep scans the attendee’s badge — usually a QR code, sometimes an NFC chip — with a phone app or a rented scanner, and the attendee’s registration details become a lead: name, company, job title and email, plus whatever the rep adds.
Good lead retrieval does more than collect contacts. Reps qualify each lead on the spot with a few questions or a hot, warm or cold rating, add notes, and the exhibitor receives the list during or straight after the show, as a download or synced into its CRM. Because it moves an attendee’s personal data from the organizer to a third party, it also needs the attendee’s agreement and a clear statement of what is shared.
For an organizer it is a revenue line as much as a feature. It is usually sold to exhibitors per booth, per device or per licence, and a lead list is often how an exhibitor decides whether to book a booth next year.
What to ask a lead retrieval vendor
Put these to every vendor on your shortlist, and ask to see the answer working rather than described.
- Devices. Does it run on exhibitors’ own phones, or do they need rented scanners? How many devices can one booth use?
- Badges. Will it read the badges your registration system issues, or does it need its own? Ask them to scan one of your real badges.
- No signal. Does scanning work in a hall with no connection, and when do the scans reach the exhibitor?
- Qualifying. Can each exhibitor set its own questions, ratings and notes?
- Consent. How does the attendee agree to share their details, and can you produce that record if someone asks?
- Delivery. In what format do exhibitors get their leads, how soon, and does it connect to the CRM they already use?
- Who pays. Is it in your licence or billed to each exhibitor — at what unit, and with any cap on how many leads an exhibitor can see?
- Afterwards. How long are leads kept, and who can delete them?
The full list of questions for an event app shortlist, exhibitor revenue included, is in the event app RFP questions. For how vendors compare on what they publish about exhibitors, see the best event apps for trade shows.
What exhibitors and sponsors get in WebMobi today
A place in the exhibitor directory
Each exhibitor has a company name, a category and a booth number, and optionally a booth location such as “Hall A — Section 1”, a description, a website and a logo; any exhibitor can be marked as featured. On the event page attendees search the directory and filter it by category, with featured exhibitors first, and each exhibitor has its own page showing its booth. The same exhibitors appear in the WebMobi app, so the directory is how attendees find their way across the floor.
The booth plan, from a spreadsheet
Import exhibitors on the event’s Exhibitors page: company_name, category and booth_number are required, up to 500 rows per file. Rows are matched on booth number, so an exhibitor given a booth that is already assigned is reported and the exhibitor in that booth stays put — a useful check on a floor plan that several people have edited.
Sponsors in your own words
Sponsors are listed with their logos and their own pages, under tier names you write yourself — “Headline partner”, “Media partner”, “Government partner” — and in the display order you set, so headline partners sit first whatever their tier.
What WebMobi records, and for whom
WebMobi records attendance for you, the organizer: who checked in at the door, by which staff member, and who attended each session, which you can download as a spreadsheet. That record is for your team; WebMobi does not turn it into leads for exhibitors.
If your exhibitors need leads at your event
Exhibitors who need leads have practical options that do not depend on WebMobi:
- Their own form, behind a QR code on the stand. A printed code that opens the exhibitor’s own sign-up form collects details with the attendee’s own agreement, straight into the exhibitor’s systems. If you add the exhibitor’s website, it is already on its page in your directory.
- A lead retrieval app the exhibitor licenses itself. Ask that vendor what its app can read. WebMobi attendee QR codes are made for check-in, and WebMobi does not connect to lead apps.
- Business cards and a sign-up sheet. Still the fallback at every show, and worth having on the stand whatever else is used.
Whichever you choose, tell exhibitors before the show — in the exhibitor pack, not at the booth on the first morning.
Tell us if your exhibitors need it
Lead retrieval · not available in WebMobi
Lead retrieval is not something WebMobi offers, and it has no price on our pricing page. If your exhibitors need it, tell us about your event — the dates, how many exhibitors, and how they want their leads — and we will tell you plainly what WebMobi can and cannot do for it.
What it does not do
Written down here so you find out now, not on event day.
No lead retrieval for exhibitors
Exhibitors cannot scan attendees’ QR codes, collect their details or download a list of who visited their booth. Only your own check-in staff scan codes.
No connection to lead apps or CRMs
WebMobi does not send attendee data to a separate lead retrieval app or to an exhibitor’s CRM.
No meeting booking with exhibitors
Attendees cannot book a meeting with an exhibitor through WebMobi.
No badge design or printing
Attendees show the QR code from their confirmation email or on their phone. If you print badges, print them from your own template.
Read the step-by-step guides
The screens, labels and checks for each step are in the product guide on events.webmobi.com.
Build the program
Sessions, speakers and sponsors — by hand or by spreadsheet, and what an import never does.
Bulk import sessions, speakers, sponsors, exhibitors and attendees
An import adds and updates but never deletes; matching, file limits, column mapping, the Event Info sheet.
Import troubleshooting
What each import message means: skipped rows, duplicates, unlinked speakers, shifted times, file errors.
Attendee QR codes: what they contain and how they are scanned
When a registration gets a code, how it is delivered and scanned — and that badge printing is not offered.
What each plan includes is on the pricing page.
FAQ
Does WebMobi have a lead retrieval app?
No. WebMobi does not offer lead retrieval: exhibitors cannot scan attendees’ badges, collect their details or export leads in WebMobi. Exhibitors get a listing in your event’s exhibitor directory, with their booth, on the event page and in the WebMobi app.
Can exhibitors scan attendee QR codes at their booth?
No. Attendee QR codes are for check-in. They are scanned by your own staff at the entrance and at session rooms, and exhibitors cannot scan them in WebMobi.
Does WebMobi connect to a separate lead retrieval app or a CRM?
No. There is no integration with lead retrieval apps or with exhibitors’ CRMs. An exhibitor can still run its own lead app, or a sign-up form behind a QR code on its stand, outside WebMobi.
What do exhibitors get in WebMobi?
A listing in your event’s exhibitor directory: company name, category and booth number, with an optional booth location, description, website and logo. Attendees can search the directory and filter it by category on the event page, and the same exhibitors appear in the WebMobi app.
Can we import our exhibitor list and booth plan from a spreadsheet?
Yes. The Exhibitors page imports up to 500 rows per file, with company name, category and booth number required. A booth number that is already taken is reported, and the exhibitor already in that booth is left unchanged.
Can sponsor tiers use our own names?
Yes. Write tiers in your own words — “Headline partner”, “Media partner” — and set the display order, so headline partners are listed first whatever their tier.
How much does lead retrieval cost on WebMobi?
No price, because it is not offered. No WebMobi plan or event pass includes lead retrieval, so you will not find it on the pricing page.
If we ask for lead retrieval, will WebMobi build it?
No promises. Lead retrieval is not offered today, and WebMobi will not sell it before it works. If your exhibitors need it, tell us about your event through the form linked on this page — the dates, the number of exhibitors, and how they want their leads — so we know who is asking and for what.
Give your exhibitors a directory that works on the day.
Create your event, import exhibitors with their booth numbers, and list sponsors in your own words — and tell us if your exhibitors need more.