Privacy Policy

1. Introduction

Mendios Technologies Bangalore Pvt Ltd ("we," "our," or "us") operates WebMobi Events (accessible at events.webmobi.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event management platform.

We are committed to protecting your privacy and ensuring the security of your personal information in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the General Data Protection Regulation (GDPR) for our European users.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number, and organization details
• Account credentials (username and encrypted password)
• Payment information (processed securely through Stripe and Razorpay)
• Profile information and preferences
• Event data, attendee information, and registration details

2.2 Automatically Collected Information

• IP address, browser type, and device information
• Usage data, including pages visited and features used
• Cookies and similar tracking technologies
• Location data (with your permission)
• Performance and error logs

2.3 Information from Third Parties

• Authentication data from social login providers (Google, Microsoft)
• Payment confirmation from payment processors
• Analytics data from Google Analytics and similar services

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To create and manage your account, process transactions, and provide event management services
• Communication: To send you service updates, notifications, and respond to your inquiries
• AI Features: To power AI-driven event creation, content generation, and recommendations
• Improvement: To analyze usage patterns and improve our platform
• Security: To detect, prevent, and address technical issues and fraudulent activities
• Compliance: To comply with legal obligations and enforce our terms
• Marketing: To send promotional materials (with your consent, which you can withdraw anytime)

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

4.1 Service Providers

• Supabase: Database and authentication services (data stored in secure cloud infrastructure)
• Google Cloud: Hosting and computing services
• Google AI (Gemini): AI-powered features and content generation
• Stripe & Razorpay: Payment processing (they handle payment data securely)
• Email Service Providers: To send transactional and marketing emails

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

In case of merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for sensitive data
• Secure HTTPS connections for all data transmission
• Row Level Security (RLS) policies in our database
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Encrypted backups and disaster recovery procedures
• PCI DSS compliant payment processing

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active and for 12 months after deletion
• Event Data: Retained based on your subscription tier (6-24 months)
• Financial Records: Retained for 7 years as per Indian tax laws
• Marketing Data: Retained until you unsubscribe
• Logs and Analytics: Retained for 90 days

7. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Portability: Receive your data in a structured, machine-readable format
• Object: Object to processing of your personal data
• Restrict: Request restriction of processing
• Withdraw Consent: Withdraw consent for marketing communications
• Complaint: Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at privacy@webmobi.com

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyze usage patterns and improve our service
• Provide personalized content and recommendations
• Measure marketing campaign effectiveness

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our platform.

9. International Data Transfers

Your information may be transferred to and processed in countries other than India, including the United States and European Union. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Data processing agreements with all service providers
• Compliance with GDPR and other applicable laws

10. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on our platform. Your continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: