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Verify on official websiteThe ultimate destination for IT Service Management, Customer Support, and Technical Support. The future of IT service and support starts here. For the first time ever, HDI is bringing together SupportWorld Live and Service Management World into one powerful experience: HDI Service & Support World . This is where IT Service Management, Customer Support, and Technical Support converge, creating a single destination for learning, networking, and innovation. The industry is evolving fast, and this e
Sunday, May 3, 2026 - Thursday, May 7, 2026
Las Vegas, USA
HDI Service & Support World Conference is a key event for IT professionals seeking to enhance their skills and knowledge in IT support, service management, and AI automation. With over 50 expert sessions, attendees can gain valuable insights into industry best practices and emerging trends, enabling them to drive innovation and improve service delivery within their organizations.
The ultimate destination for IT Service Management, Customer Support, and Technical Support. The future of IT service and support starts here. For the first time ever, HDI is bringing together SupportWorld Live and Service Management World into one powerful experience: HDI Service & Support World . This is where IT Service Management, Customer Support, and Technical Support converge, creating a single destination for learning, networking, and innovation. The industry is evolving fast, and this e
This event aligns with current industry trends:
HDI Service & Support World takes place on Sunday, May 3, 2026 to Thursday, May 7, 2026 in Las Vegas. All times are in UTC.
HDI Service & Support World focuses on AI Automation in ITSM, Experience Management, ITIL 4 Foundation, IT Service Delivery, Future of IT Support. Related topics include IT Service Management, Customer Support, Technical Support.
HDI Service & Support World addresses key industry trends including AI in IT Service Management, Digital Employee Experience. Attendees can expect sessions, panels, and networking focused on these emerging areas.
HDI Service & Support World is designed for IT Support Managers, Service Desk Directors, IT Automation Engineers. Key reasons to attend include: Gain insights from 50+ expert-led sessions covering IT support, service management, and AI automation.; Discover innovative solutions and strategies to optimize IT service delivery and improve customer satisfaction.; Network with industry peers and leaders to build valuable connections and share best practices..
HDI Service & Support World takes place at Caesars Palace in Las Vegas, USA.
HDI Service & Support World scores highest for learning value (8/10). Networking score: 7/10, Learning score: 8/10, Business deals score: 6/10.
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