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Verify on official websiteThis conference is centered around customer experience and CRM solutions designed to enhance the customer service journey. Attendees will have the chance to see how Salesforce, SugarCRM, and other leading CRM platforms can help companies deliver exceptional service to their customers. Youβll explore topics like customer engagement strategies, AI/ML integration in CRM, and how to provide personalized service at scale. The event also offers workshops and case studies.
Wednesday, April 29, 2026 - Thursday, April 30, 2026
San Diego, USA
1000 expected
This conference is centered around customer experience and CRM solutions designed to enhance the customer service journey. Attendees will have the chance to see how Salesforce, SugarCRM, and other leading CRM platforms can help companies deliver exceptional service to their customers. Youβll explore topics like customer engagement strategies, AI/ML integration in CRM, and how to provide personalized service at scale. The event also offers workshops and case studies.
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Request a DemoOr start free trial βCustomer Service & Experience West 2026 takes place on Wednesday, April 29, 2026 to Thursday, April 30, 2026 in San Diego. All times are in UTC.
Customer Service & Experience West 2026 takes place at Hyatt Regency La Jolla in San Diego, USA.
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